Complaint Form | European Consumer Centre in Spain

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Consumer contact information

Name: *

Surname 1: *

Surname 2:

City: *

Country of residence: *

Phone: *

To process this claim you must contact the European Consumer Center of your country of residence.

Information of all the Centres that are part of the ECC-Net (European Consumer Centre Network).

E-Mail: *

Selling method: *

Amount paid: *

In euro, if you used a different currency please give the equivalent euro value.

Complaint description *

(max. 500 characters)

What has the trader offered as a solution to your complaint?” *

Solution expected *

Trader information

Name/Identification: *

Country: *

Sector: *

To process this claim you must contact the Municipal Consumer Information Office nearest to your place of residence -Information from Municipal Consumer Information Offices (OMIC)- or General Directorates of Consumption of the Autonomous Communities.

E-Mail: *

Web:

Attachments *

In order to contact the trader on your behalf, ECC Spain will need to have documents to support your complaint, use the buttons below to add proof of your purchase , your prior claim to the trader and any other relevant documents. Maximum file size (30 MB).

Please attach the relevant documents.

Contract, invoice or proof of payment *

Prior claim to the trader *

Correspondence with the trader (email, letters, fax, etc.)

Other documents that may be provided

(* Required fields)